International Business Experience for the leadership of Citrus Solutions
IT company Citrus has appointed Henrietta Heikkilä (M.Sc. Econ.) as the new CEO of Citrus Solutions, effective July 1, 2024. Henrietta joined Citrus in April 2022 as CFO and HR Director and has been Group CEO since January 2023.
“Henrietta has more than 25 years of work experience in versatile, demanding business development roles, particularly in digitalization of services and processes at Paulig, Hartwall and Veikkaus, which are strong brands in both domestic and international environments. Citrus' strategy is strongly based on profitable business, enabling growth and internationalization, so Henrietta has an excellent background to lead the company to the next level," summarizes Markku Karas, Chairman of the Board.
Citrus Solutions' current CEO, Henry Kaunislehto, will move on to new challenges outside the Citrus group. Henry joined Citrus in February 2022 and has led the company through challenging recessionary times. Under Henry's leadership, we have managed to keep customers satisfied and revenue steady, providing a solid foundation for profitable growth.
Profitable Business Enables Growth
Profitable business enables growth, but at the same time, improving profitability requires growth. Growth is a journey of change, where it is essential to ensure the foundation is solid.
"We have a clear vision and skilled people. We are now on a good path and ready to move into the acceleration phase, focusing on improving competitiveness and profitability. We will invest in customer acquisition and serve existing customers with services across our entire group," outlines the new CEO of Citrus Solutions, Henrietta Heikkilä.
The Core of Success is Customer Understanding and a Learning Community
As competition intensifies, the importance of customer experience for business success grows. The need for digitalization of various processes and the use of artificial intelligence continues to grow rapidly. Citrus' solution-oriented approach to understanding complex entities and implementing user-friendly solutions for different industries has received much praise from our customers, and we are proud of that!
Citrus wants to continue to be a listening, agile, and even stronger strategic partner, offering its customers a wide range of expert services from across the group. The Citrus group has excellent digital tools to support, among other things, data protection obligations and procurement process efficiency.
"We have a good range of services and tools available. The success behind Citrus lies in its beating heart, the professional and solution-oriented experts. The meaningfulness of the work, a shared value base, and cheerful teamwork are key cornerstones in both customer interactions and internal operations. The better we know our customers, the better we can offer the right solutions from our group's wide range of services to meet different needs in the future. We challenge traditional ways of working and want to streamline our customers' daily digital life by doing things together more refreshingly, better, smarter, and easier," concludes Heikkilä.
Contact Information
CEO
Henrietta Heikkilä
+358 40 556 9126
henrietta.heikkila@citrus.fi
Chairman of the Board
Markku Karas
+358 44 599 0005
markku.karas@citrus.fi
https://www.citrussolutions.fi
https://noventia.fi
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Citrus is an IT company and a builder of digital services. We have highly skilled software developers, specialists, and our own SaaS products. The result of our work is user-friendly and intelligent services.